Effective Date: 01/01/2025

Welcome to FlightAssure. By accessing or using our website and services, you agree to comply with and be bound by these Terms of Use. Please read them carefully. If you do not agree with these terms, do not use our website or services.

1. Acceptance of Terms

By accessing and using our website, you confirm that you are at least 18 years of age or the age of majority in your jurisdiction. You agree to abide by these Terms of Use and any applicable laws and regulations.

2. Services Provided

FlightAssure provides support services for anxious travelers, including:

• Personalized travel reports

• Real-time support

• Expert consultation services

The scope of services is described in detail on our website. We reserve the right to modify or discontinue any services without prior notice.

Disclaimer: FlightAssure services, including consultations, are not any type of healthcare or therapy. Our personnel are not licensed medical professionals. Our services are designed to provide informational and emotional support for travelers, but they are not a substitute for professional medical advice or treatment.

3. User Responsibilities

a. Account Creation

You may be required to create an account to access certain features of our services. You agree to:

• Provide accurate and complete information.

• Keep your login credentials confidential.

• Notify us immediately of any unauthorized use of your account.

b. Acceptable Use

You agree not to:

• Use our services for unlawful purposes.

• Interfere with the operation of our website or services.

• Submit false or misleading information.

• Attempt to gain unauthorized access to our systems.

4. Payments and Refunds

a. Payments

You agree to pay all fees associated with the services you select. Payment details are outlined during the checkout process.

b. Refund Policy

Refunds may be issued at our sole discretion. Please review our refund policy on the website or contact us for more information.

5. Intellectual Property

All content on the FlightAssure website, including text, graphics, logos, and software, is the property of FlightAssure or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without prior written consent.

6. Disclaimer of Warranties

Our services are provided "as is" and "as available." We do not guarantee the accuracy, completeness, or reliability of the information provided. FlightAssure disclaims all warranties, express or implied, including but not limited to fitness for a particular purpose and non-infringement.

7. Limitation of Liability

To the fullest extent permitted by law, FlightAssure shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or services, even if advised of the possibility of such damages.

8. Indemnification

You agree to indemnify and hold FlightAssure harmless from any claims, damages, or expenses arising from your use of our website or services, violation of these terms, or infringement of any third-party rights.

9. Termination

We reserve the right to terminate or suspend your access to our website and services at our sole discretion, without notice, for conduct that violates these Terms of Use or is otherwise harmful to our interests.

10. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the state of Maine, United States of American, without regard to its conflict of law principles. Any disputes shall be resolved exclusively in the courts of the state of Maine, United States of America.

11. Changes to Terms of Use

We may update these Terms of Use from time to time. The "Effective Date" at the top of this page indicates when the terms were last revised. Continued use of our website or services constitutes acceptance of the updated terms.

12. Contact Us

If you have any questions about these Terms of Use, please contact us:

• Email: owner@flightassure.net

Thank you for choosing FlightAssure. We look forward to supporting your travel journey.

Effective Date: 01/01/2025

FlightAssure provides informational and support services for travelers. While we strive to offer accurate, reliable, and helpful guidance, it is essential to understand the following disclaimers regarding the scope and limitations of our services.

1. No Medical or Therapeutic Services

FlightAssure’s services, including consultations, are not medical, therapeutic, or psychological counseling services. Our personnel are not licensed medical professionals, therapists, or mental health counselors.

• Purpose of Services: Our offerings are designed to provide informational, emotional, and logistical support for travelers. They are not a substitute for professional medical advice, diagnosis, or treatment.

• Consult a Professional: If you have a medical condition, anxiety disorder, or any other health concerns, we encourage you to seek advice from a licensed healthcare provider.

2. Informational Accuracy

FlightAssure aims to provide accurate and up-to-date information. However, we cannot guarantee the completeness, accuracy, or timeliness of the information provided.

• Third-Party Sources: Some data, such as flight details, weather conditions, and airport updates, is sourced from third-party providers and is subject to change without notice.

• User Responsibility: Users are encouraged to verify critical information, such as flight schedules and travel requirements, independently.

3. Limitations of Liability

To the fullest extent permitted by law, FlightAssure disclaims all liability for any direct, indirect, incidental, or consequential damages resulting from:

• The use or inability to use our services or website.

• Errors or omissions in the information provided.

• Delays, cancellations, or disruptions to travel plans.

Users assume full responsibility for any decisions made based on the information or support provided by FlightAssure.

4. No Guarantees

While we are committed to supporting our clients, we do not guarantee that our services will:

• Alleviate anxiety or fully address individual concerns.

• Ensure a stress-free travel experience.

• Be free from interruptions or errors.

5. Third-Party Content and Services

FlightAssure may include links to third-party websites or integrate third-party services. We are not responsible for the content, accuracy, or practices of these third parties.

• External Links: The inclusion of links does not imply endorsement or guarantee of third-party content.

• Third-Party Policies: Users are encouraged to review the privacy and usage policies of third-party websites.

6. Changes to this Disclaimer Policy

FlightAssure reserves the right to update or revise this Disclaimer Policy at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the updated policy.

7. Contact Us

If you have questions or concerns about this Disclaimer Policy, please contact us:

• Email: owner@flightassure.net

Thank you for choosing FlightAssure. We value your trust and strive to provide the best support for your travel journey.

Effective Date: 01/01/2025

At FlightAssure, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect the information you provide when using our website and services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

• Full Name

• Email Address

• Phone Number

• Travel Information (e.g., flight dates, flight numbers, destinations)

• Payment Information (for purchasing our services)

• Any additional information you choose to share with us (e.g., through consultations or support requests)

b. Automatically Collected Information

When you visit our website, we may collect certain information automatically, such as:

• IP Address

• Browser Type and Version

• Device Information

• Pages Visited on Our Website

• Referring URL

• Date and Time of Access

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and improve our services. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and personalize our services, including creating travel reports and offering real-time support.

• To communicate with you, including sending confirmation emails, service updates, and promotional materials.

• To process payments and fulfill orders.

• To analyze website usage and improve our website and services.

• To comply with legal obligations and protect against fraud and misuse.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

• With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering services.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests.

• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and Correction: You can request access to the personal information we hold about you and request corrections if needed.

• Data Deletion: You can request that we delete your personal information, subject to certain legal exceptions.

• Opt-Out of Marketing Communications: You can opt out of receiving promotional emails by following the "unsubscribe" link in the emails.

• Cookie Preferences: You can manage or disable cookies through your browser settings.

To exercise your privacy rights, please contact us using the information provided below.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Effective Date" at the top of this page indicates when the policy was last updated.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: owner@flightassure.net

Thank you for trusting FlightAssure. Your privacy is important to us, and we are committed to safeguarding your information.

Effective Date: 01/01/2025

FlightAssure is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We strive to ensure that our services are inclusive and usable for everyone, including individuals with disabilities.

Our Commitment

To achieve our accessibility goals, we actively work to:

• Follow Web Content Accessibility Guidelines as our standard for web accessibility.

• Design our website to be compatible with assistive technologies such as screen readers, keyboard navigation, and other tools.

• Regularly evaluate and improve the accessibility of our website, including through user feedback.

Accessibility Features

Our website includes the following accessibility features:

• Keyboard Navigation: All interactive elements can be accessed and used with a keyboard.

• Text Alternatives: Images and multimedia include descriptive text alternatives.

• Color Contrast: We ensure sufficient contrast between text and background colors.

• Scalable Text: Users can adjust text size using browser settings without loss of functionality or clarity.

• Clear Structure: Content is organized with headings, lists, and consistent navigation to aid readability.

Ongoing Efforts

We understand that accessibility is an ongoing process and are committed to continual improvement. We regularly:

• Review our website for potential barriers.

• Update content and features to maintain compliance with accessibility standards.

Feedback and Contact

We welcome feedback from our users to help us identify and address accessibility barriers. If you experience any difficulty using our website or have suggestions for improvement, please contact us:

• Email: owner@flightassure.net

We aim to respond to accessibility inquiries within 5 business days.

Third-Party Content

While we strive to ensure that third-party content and integrations on our website meet accessibility standards, we cannot guarantee the accessibility of content not developed or maintained by FlightAssure. We encourage users to report any issues they encounter.

Thank you for choosing FlightAssure. We are dedicated to making our services accessible and welcoming for all travelers.

Effective Date: 01/01/2025

This User Agreement (“Agreement”) governs the terms and conditions under which you, the user, may access and use the services offered by FlightAssure (“we,” “us,” or “our”) through our website or mobile application (collectively, the “Services”). By accessing or using the Services, you agree to be bound by the terms of this Agreement. If you do not agree to these terms, you may not use our Services.

1. Services Provided

Our Services are designed to support individuals who experience anxiety during air travel. The services include, but are not limited to:

• Day-of-departure travel reports, including weather analysis, airport delays, airplane information, and inbound flight details.

• Real-time support through text or phone, depending on the chosen price point.

• Access to various resources and information designed to alleviate flight-related anxiety.

2. Eligibility

You must be at least 18 years of age or have the legal capacity to form a binding contract in your jurisdiction to use our Services. By using our Services, you represent and warrant that you meet these eligibility requirements.

3. Registration and Account

To access certain features of the Services, you may be required to create an account with us. When creating an account, you agree to:

• Provide accurate, current, and complete information as requested during the registration process.

• Maintain the confidentiality of your account credentials, including your username and password.

• Notify us immediately of any unauthorized use of your account.

You are solely responsible for all activity that occurs under your account.

4. Fees and Payments

Our Services may be offered at different price points. Fees for our Services are outlined on our website and are subject to change. Payment is due at the time of service unless otherwise agreed upon. You agree to provide valid and accurate payment information when making a purchase.

5. Use of Services

You agree to use our Services in accordance with all applicable laws and regulations. You will not:

• Engage in any activity that disrupts or interferes with the operation of the Services.

• Use the Services for any unlawful purpose or to infringe upon the rights of others.

• Attempt to access any part of the Services not authorized for your use.

6. Real-Time Support

Our real-time support services (via text or phone) are designed to provide assistance during your travel. However, we do not guarantee that our support will resolve all issues, and we are not responsible for flight delays, cancellations, or any other unforeseen events. Our support team will use their best efforts to provide assistance based on available information.

7. Privacy and Data Security

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into this Agreement, outlines how we collect, use, and protect your data. By using our Services, you agree to our Privacy Policy.

8. Disclaimers

Our Services are provided on an “as-is” and “as-available” basis. We make no representations or warranties of any kind, express or implied, regarding the accuracy, reliability, or availability of the Services. We disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

9. Limitation of Liability

To the fullest extent permitted by law, FlightAssure and its affiliates, employees, and agents shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to lost profits, arising out of or in connection with your use of the Services.

10. Indemnification

You agree to indemnify, defend, and hold harmless FlightAssure, its affiliates, employees, and agents from any claims, losses, damages, or expenses (including reasonable attorneys’ fees) arising out of your use of the Services or violation of this Agreement.

11. Termination

We reserve the right to suspend or terminate your access to the Services at any time, with or without notice, for any reason, including but not limited to violation of this Agreement. Upon termination, your right to use the Services will cease immediately.

12. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the state of Maine, United States of America, without regard to its conflict of law principles.

13. Modifications

We reserve the right to modify or update this Agreement at any time. Any changes will be effective upon posting to our website or mobile application. By continuing to use the Services after such changes are posted, you agree to be bound by the modified Agreement.

14. Contact Information

If you have any questions or concerns regarding this Agreement or our Services, please contact us at owner@flightassure.net.

Acknowledgment:

By using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement.