It’s natural to feel this way. Air travel is one of the safest ways to travel, and each flight is carefully planned with safety as the top priority. Pilots and crew are trained for any situation, and airplanes are designed to handle all kinds of weather and air conditions. You’re in excellent hands every step of the way, and we are here to support you on your journey.

We offer several support options to make flying easier for you. For example, we have pre-flight preparation sessions, real-time day-of-flight support through text or phone, and customized travel reports with information on your route, weather, and flight details. If you’re interested in additional support options, let us know— we’re happy to guide you!

We recommend booking as soon as possible, especially if you want to receive a personalized pre-flight consultation. However, we can accommodate last-minute bookings if necessary. The earlier you book, the more time we have to prepare tailored support for your flight.

Many airlines have in-flight WiFi and/or texting available, so our experts are just a message away. If you’re feeling anxious or need assistance, please reach out to us during your flight and we’ll do our best to provide support to help calm your nerves.

That’s a great question! Most sounds you hear, like the engine changes or the landing gear, are simply part of normal flight procedures. For example, you may hear engine sounds change when the plane is adjusting altitude or speed, and the landing gear and wing flaps (for takeoff and landing) make a bit of noise when they’re raised or lowered. Each of these things has a purpose and is part of keeping you safe and getting you to your destination smoothly.

Want to know more? Each of our service packages comes with a free guide called What to Expect During Your Flight. It has information about things you will feel, hear, and see during your flight, so you don’t have to wonder if something is normal or okay.

Flying with kids can add extra pressure, but there are ways to make it easier. Bringing activities for them and staying calm yourself can help create a positive experience. Try focusing on a few relaxation techniques before boarding, and let us know if you need additional support. Your calm energy can have a big impact, and we’re here to help you every step of the way.

Airplanes are equipped with advanced filtration systems that capture most airborne particles, including viruses and bacteria. The cabin air is refreshed regularly to keep it as clean as possible. It’s similar to the air quality in a hospital room, so you can feel confident about the air you’re breathing.

We understand that can be stressful. Airlines are prepared for these situations and will help rebook you on the next available flight if a delay affects your connection. Many airlines will also help arrange meals or accommodations if the wait is extended. We can also assist with questions that may come up, as needed.